Project Information
- Company: R1 RCM, Inc.
- Project Name: R1 Access
- Category: Web Product
- Client: R1 RCM
- Project Duration: 2023 - Present
- Project URL: -- NA --
- Team Size: 9
- Role Play: Engineering Manager
Product Overview
R1 is a leading provider of technology-driven solutions that transform the patient experience and
financial performance of healthcare providers.
Introducing a Patient Access solution, a seamless blend of scheduling, registration, clearance,
intake, and payment functionality, all thoughtfully crafted into a single, user-friendly experience.
With Patient Access, patients can effortlessly schedule appointments, complete registrations, navigate
clearance processes, provide intake information, and make payments, all within one welcoming
self-service platform. This not only streamlines their experience but also enhances efficiency for your
healthcare facility. Say goodbye to cumbersome paperwork and hello to a patient-centric approach that
prioritizes convenience and satisfaction.
Achievements
- Successfully orchestrating and overseeing the management of two dynamic Scrum teams (of 18+ members), simultaneously driving the development of two critical healthcare software products.
- Led a feature development initiative of reducing manual touches for operators during patient appointment that resulted in a remarkable cost reduction of $550,000, enhancing the overall patient experience.
- Revamped a key feature to streamline post-discharge workflows for operators, centralizing patient information from various hospitals, leading to a significant cost reduction of $100,000.
- Managed the migration of the Patient Communication Platform to Genesys PureCloud, leveraging Azure cloud and .NET Core technologies, delivering enhanced communication and a value increase of $270,000.
- Acting as a vital bridge between technology and business, aligning technical solutions with overarching business goals and strategies.
- Pioneering performance reviews, mentoring programs, and ongoing guidance to nurture a high-performing team, promoting professional growth, and fostering a culture of continuous improvement.
- Demonstrating effective resource allocation and budget management, optimizing resource utilization to consistently deliver projects on time and within budget constraints.
Technology Stack
- .NET Core/.NET
- Web API
- Anuglar
- C#.NET/VB.NET
- Windows Services
- Microsoft Azure Cloud
- HTML5/CSS3/Bootstrap
- Typescript
- SQL Server 2019