About
I am a seasoned Technical People Manager and Solution Architect with over + years of
extensive experience in software management, architecture, design, development, and support within Azure and
AWS Cloud infrastructures.
Throughout my career, I have successfully led, developed, and provided management and leadership for
client and enterprise applications/products, utilizing the Microsoft Technology stack, both in
the Azure and AWS
Cloud environments, as well as in non-cloud environnments.
Presently, I hold the position of Software Engineering Manager at R1 RCM Inc., where I am
responsible
for managing and leading the software development of patient experience healthcare products. My track record
demonstrates a
strong commitment
to delivering innovative software solutions while effectively leveraging people resources, cloud
technologies and
Microsoft's robust
suite of tools and services.
Software Engineering Manager
R1 RCM, Noida, UP, India (Remote)
- Phone: +91-77984-06759 |
- City: Pune, MH, India
- Email: avinash_dhumal@yahoo.com
- Degree: Bachelor of Engineering (I.T.)
Team Management Orchestrating and overseeing two Scrum teams.
Strategic Alignment: Acting as a liaison between technology and business.
Innovation Driver: Leading the software development and improvement of healthcare products.
Team Development: Pioneering performance reviews, mentoring programs, and ongoing guidance to
foster a high-performing team.
Resource Management: Overseeing resource allocation and budgeting, optimizing resource utilization.
Awards
R1 RCM, Inc.
Business enabler award
R1 RCM, Inc.
Operating with purpose
Pitney Bowes, Inc.
Leading AWS Migration
Pitney Bowes, Inc.
Leading mailing product's operations
flex
Leadership program (6 months)
flex
Leading self service automation
flex
Release process improvements
L&T Infotech
Otis Elevators: Understand, Desgin & Excel
Hexaware Technologies
Effective client handling
Skills
Frontend & Backend
- HTML5/CSS3
- jQuery
- Angular JS/Angular 11-13
- .NET/.NET Core
- Web API
- Microsoft SQL Server
- Bootstrap (Responsive Design)
- Typescript
- Vue JS
- ASP.NET MVC
- C#/VB.NET
- Windows Services
- WCF/Web Services
Tools
- Azure DevOps
- TFS
- Service Now
- Pager Duty
- MS Projects
- Black Duck & Coverity
- Wireframes/Lucid
- GitLab
- Jira
- Remedy
- AppDynamics
- Power BI
- Checkmarx
- MS Visio
Leadership & Management
- Team Leader
- Conflict Management
- Product Management
- Decision Making
- Resource Management
- Mentoring & Coaching
- Problem Solving
- Project Management
- Risk Management
- Technical Expertise
Platforms
- Microsoft Azure
- AWS
Resume
Summary
Avinash Dhumal
I am a seasoned Technical People Manager with + years years in software management, architecture in Azure/AWS Cloud and Microsoft Tech stack. As Engineering Manager at R1 RCM Inc., I lead innovative patient experience healthcare software solutions.
- Pune, Maharashtra, India
- avinash_dhumal@yahoo.com
- +91-77984-06759
Education
Bachelor of Engineering
2007 - 2010
Dr. D. Y. Patil College of Engineering, Pune University
Stream: Information Technology
Percentile: 65.13%
Diploma
2004 - 2007
Maharashtra State Board of Technical Education
Stream: Information Technology
Percentile: 70.17%
S.S.C.
1994 - 2004
Pune Vidyapeeth
Stream: -- NA --
Percentile: 72.80%
Professional Experience
Software Engineering Manager
2023 - Present
R1 RCM | Noida, UP, India (Remote)
- Successfully orchestrating and overseeing the management of two dynamic Scrum teams (of 18+ members), simultaneously driving the development of two critical healthcare software products.
- Led a feature development initiative of reducing manual touches for operators during patient appointment that resulted in a remarkable cost reduction of $550,000, enhancing the overall patient experience.
- Revamped a key feature to streamline post-discharge workflows for operators, centralizing patient information from various hospitals, leading to a significant cost reduction of $100,000.
- Managed the migration of the Patient Communication Platform to Genesys PureCloud, leveraging Azure cloud and .NET Core technologies, delivering enhanced communication and a value increase of $270,000.
- Acting as a vital bridge between technology and business, aligning technical solutions with overarching business goals and strategies.
- Pioneering performance reviews, mentoring programs, and ongoing guidance to nurture a high-performing team, promoting professional growth, and fostering a culture of continuous improvement.
- Demonstrating effective resource allocation and budget management, optimizing resource utilization to consistently deliver projects on time and within budget constraints.
Technical Associate Manager
2020 - 2023
Pitney Bowes, Inc. | Pune, MH, India
- Achieved significant cost savings of over $1M+ by efficiently managing and migrating applications and data from on-premises environments to the AWS Cloud platform across more than 20+ countries.
- Spearheaded Tier3 and DLA product operations and automation initiatives on a global scale.
- Architected the PBots Self Service portal, a transformative solution for automating operational activities.
- Led the development of the T3Online product using agile methodologies, fostering a collaborative and adaptable environment for successful product delivery.
- Consistently improved security (vulnerability) with a remarkable reduction in the Rapid 7 and Horizon security score from 10+ to 1+.
- Additionally, skillfully managed and mentored a team of 11 engineers (direct), overseeing their performance, growth, and development.
Technical Assistant Manager
2015 - 2020
flex | Pune, MH, India
- Accomplished 3 major software releases and over 50+ successful sprints in a 5-year tenure, demonstrating consistent delivery excellence.
- Led and optimized automated order processing (EDI) operations, contributing to a substantial revenue stream of approximately $10 million.
- Orchestrated a pivotal major release in FY 2018-19 for procurement department, resulting in an impressive ROI surpassing $110 million, showcasing strategic leadership and financial acumen.
- Excelled as a Scrum Master, overseeing a proficient team of 6 direct reports, driving Agile projects using Azure DevOps, and excelling in KRA management, annual goal setting, and performance appraisals.
Senior Software Engineer
2014 - 2015
L&T Infotech | Pune, MH, India
- Spearheaded the collection of vital requirements for the Elevator business, culminating in the creation of a cutting-edge electronic service dashboard for Otis Elevator customers.
- Leveraged a tech stack comprising ASP.NET, VB.NET, SQL Server 2012, HTML5, jQuery, bootstrap, and CSS3 to deliver a robust and dynamic solution.
- Demonstrated meticulous attention to detail by documenting end customer requirements and translating them into wireframes, functional specifications, and system requirement specifications.
- Drove the optimization of system performance through rigorous performance tuning and facilitated User Acceptance Testing (UAT) in collaboration with stakeholders.
- Exhibited strong leadership skills by overseeing a diverse team of 12 individuals, comprising 10 developers and 2 testers.
Senior Software Engineer
2010 - 2014
Hexaware Technologies | Pune, MH, India
- Provided seamless production support for EY's AMPS (Identity Management) products, ensuring uninterrupted business operations.
- Streamlined critical processes in the Identity and Access Management domain through effective automation, enhancing efficiency and security.
- Developed robust application code utilizing ASP.NET, C#, SQL Server 2010, jQuery, and CSS to meet end user and business needs effectively.
- Played a pivotal role in research, analysis, problem-solving, and departmental coordination, contributing to a well-rounded support system.
Testimonials
Sagar Belkhede
Senior Manager, Pitney Bowes, Inc.
- July 1, 2022
Avinash has a great combination of skillsets required for technical as well as people management. His communication and presentation skills equally complement his expertise. He has exposure on managing Development as well as Operations team. He does a fine act of balancing both the organisation requirements and employee expectations to get maximum output from the team. His diligence towards the completeness and quality of his team's output is worth mentioning. His strive for ensuring the development of each of his team members helps him gain the trust of his team and management equally. Along with this he is equally hands on in technical support and is a key resource for the team from technical perspective as well. He would truly be an asset for any team or organisation he works for.
Arvind Ramaswamy
Chief Solution Architect, Lab-Informatics
- June 6, 2021
I was highly impressed with Avinash when he showcased many Automation Tools and implemented Ideas that he had worked on independently (over and above the official assigned projects) as part of an informal Software Club that I had created. Later on I got the opportunity to work with him closely for almost 2 years, on a common official project. Avinash is a go-getter, highly self-motivated and always eager to learn and implement newer technologies. He's also very enthusiastic when it comes to sharing his knowledge and mentoring the rest of the team members including freshers. He loves to take up challenging projects and lead the team. Along with Technical knowledge, he was also very eager to learn the domain (Supply Chain Management) and understood thoroughly the complete functionality and user requirements, features-to-come & Customer expectations. He is highly methodical and meticulous when it comes to processes and standards, documentation, deliverables. In short Avinash was the Best Team member I never had. I wish him all the Best for a wonderful future and thank him for all the things I got to learn from him.
Gaurav Navale
Advisory Engineer, Pitney Bowes
- May 21, 2020
I rarely come across real talents who stand out like Avinash. I had the pleasure of working with Avinash continuously in three organizations. Avinash's ability to handle multiple projects was unlike any I’ve seen before and made a dramatic increase in the productivity level of our company. He always kept the team motivated and shared knowledge. I believe he is one of the best managers I ever had, as his people skills are highly developed. He most of times deals with the toughest clients effortlessly. As a team member or a leader, Avinash earns my highest recommendation.
Nadia Abdullah
Business Analyst, flex
- May 21, 2020
Avinash is great to work with, I find him energetic and optimistic in all situation. The period which we were working closely virtually (different location) considering the differences in time and culture work habit, it was never a hindrance to the project success; In fact, we were one of the best team in the Organization. Avinash shows strong technical skill sets through continuous planning and implementing of new technology, platforms and whichever that deems fit for the system to stay ahead. He possessed great communication skill, which he demonstrates while communicating with different levels of personal; and on top of that he is capable to lead, not only his team members but also others whenever is necessary for the success of the project. In short, I highly recommend Avinash as he is a valuable resource.
Preetam Kale
Senior Product Manager, Wasoko
- May 13, 2020
Avinash is one of the best Technical Leads I have worked with. Critical thinking, Core technical knowledge, leadership, Commitment to work are his Strengths. He is very thorough in planning and execution of the projects and he takes end to end ownership of all the projects. And when he gets some time after doing all this, he does Innovative side projects for the company. He is an asset to the company he works for. He is always learning something new and implementing it. In short he is always inspiring his teammates to improve and do better.
Zaidi Abdul Hamid
Senior Solution Manager, flex
- April 24, 2020
I have known Avinash since the day he join our Project in Flex and the very first impression that he made within the project team are truly remarkable. Avinash have always shown his dedication and focus on delivering all tasks on hand. Avinash is someone that you can rely on in terms of architecture advice, coordination and development deliverable. All the best on your future endeavoring and success in work and life.
Rodrigo Camargo
Director, Boyd Corp
- September 26, 2019
I had the opportunity to work with Avinash in many projects at Flex. In that time, Avinash displayed professionalism, understanding of his role, and an innate ability to organize projects and teams. From a professionalism standpoint, Avinash is a project manager/scrum master that understands the needs of the organization both from a product value standpoint but also from a human and team viewpoint. Because of this, he is able to maintain a professional persona; being calm, collected, and still listening/learning, even when under tremendous pressure from customers or the company itself.
Horst Herberger
Lead, Enrst & Young
- April 1, 2016
Avinah Dhumal is an absolute reliable person with a fantastic attitude. He is absolute engaged and committed. His communication is clear and he is very much focused on the subjects. He is a trusted advisor and excellent Subject Matter Expert. He has a great spirit and is very much proactive oriented. Avinash worked several years in my team and I can just highly recommend him.
Contact
Location:
45 Shashwat Avenue, Pune, Maharashtra, India 411033